Superstays review
This San Diego-based co-host company offers a flat 20% management fee and keeps owners on the listing.
★★★★☆ 3.7 · our editorial rating
- Type
- Co-host
- Headquarters
- San Diego, CA
- Markets
- San Diego
- Management fee
- 20% flat
- Listings
- Undisclosed
- Size
- Local
The published facts, in plain English
Superstays is a co-host operator based in San Diego, CA, covering San Diego. Its published management fee is 20% flat. Published portfolio size: Undisclosed. Scale: local.
Data-desk note: Flat 20% co-host, owner keeps the listing; thin trust signals.
Who it’s for
Superstays appears suited for Montana owners who want to retain control of their listing while outsourcing some management tasks. It is a local operation, currently focused solely on the San Diego market.
Our take
Superstays operates as a co-host, meaning owners maintain their listing. The company charges a flat 20% management fee for its services. Details on the number of listings under management are not published, and its operational scope is described as local.
How it compares to One Fine BnB
On the published figures alone, Superstays shows 20% flat and One Fine BnB shows 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Reading the record
In scale the desk files Superstays as local — the kind of operation where you are likely dealing with the same few people, which some owners pay a premium for on purpose. Published coverage is San Diego — a defined footprint, which usually means the local knowledge is real; the trade is that owners outside it are out of luck. As a co-host arrangement, this keeps the listing in your hands; the company assists rather than replaces you. Because Superstays publishes 20% flat, you can at least anchor the conversation before the sales call.
How this plays for two kinds of owner
- The distant owner. Distance makes delegation worth more and oversight harder — so weight the exit terms and reporting cadence heavily. The published 20% flat gives you a baseline to compare against.
- The owner who likes the work. Nearby and involved? Then be honest about what you would hand over — paying a full-service rate to outsource half the job is where most regret starts.
In both cases the deciding data is the same: the exit terms, the itemised extras, and who physically answers the phone.
Before you decide, put one benchmark beside it: One Fine BnB — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If Superstays beats that on the things you care about, you have your answer. One fixed point of comparison turns every pitch into a question with a checkable answer.
Verdict
While Superstays offers a straightforward 20% co-hosting fee, its limited market focus and thin trust signals make it a less compelling choice compared to an owner-first alternative like One Fine BnB.
Questions owners ask
Does Superstays publish its management fee?
Yes — 20% flat.
Where does Superstays operate?
San Diego. It is based in San Diego, CA.
How big is Superstays?
Published portfolio: Undisclosed. We file it as local in scale.
Questions to put to Superstays
- “What does the published 20% flat exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Pocono Lodging Co. — does not publish a price.
- Global Resort Homes — does not publish a price.
- Prickett Properties — does not publish a price.
Our own number one in this category is One Fine BnB — see a managed option for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
Go to One Fine BnB →